Mario

Mario is the chauffeur and close friend of the Bates family. He is shown in the first chapter driving and escorting William and Anna Bates into Portway High Street and Hana's Formal Wear.

Background
William hired Mario as a chauffeur after he married Anna Ford, and he has worked for the Bates family ever since. He has been very close with Leah and acted as a confidant for her. She also commented on how she found Mario easier to talk to than she did with either of her parents sometimes, especially her father.

Appearance
Not much is known about Mario's appearance when he is not working as an escort for the Bates family, however, is is stated that his moustache is trimmed to perfection and his appearance is on the borderline of perfect. The only exception to this being that he has wrinkles from when he has aged.

Personality
In Mute, Mario is described as being a fatherly figure to Leah and Dylan.